FAQs
Which size should I choose?
Cotton Plus Cream sources a variety of brands so Please check the size listed directly in the description or image above. If a description is not listed above - we do recommend checking our size guide.
What payment methods does Cotton Plus Cream accept?
We accept credit and debit cards, including Visa, MasterCard, American Express, and Discover, at our New York City store and online.
We also accept PayPal and ShopPay extended payment options.
Is it safe to use my credit card online at Cotton Plus Cream?
At Cotton Plus Cream, your personal online security is important to us. We use the latest SSL encryption technology to safely transmit your personal and credit card information.
All orders are processed through a secure checkout system provided by Shopify Payments.
Additionally, for your safety and protection, we do not store any cardholder account data. All credit card payment service are secure and are handled by Shopify Payments.
What is your return policy?
We accept returns received within 30 days of original purchase unless otherwise noted on the item's product page. Please note that replacement orders are not eligible for return. All items must be returned in their original product packaging unopened, unused, and undamaged.
Lost Or Stolen Package Policy
COTTON PLUS CREAMÂ LLC IS NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGES. THE RESPECTIVE FULFILLMENT THIRD-PARTIES, SUCH AS USPS, FedEx, UPS, etc... MUST BE CONTACTED FOR FURTHER RESOLUTION.